Privacy Policy
1. Introduction
ECS Engineering Control Supplies Limited (“ECS”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information. By using our website, you consent to the practices described here.
2. Data We Collect
We collect the following types of information:
Personal Data:
- Name, email address, phone number, and any additional information provided when you contact us or submit forms.
Usage Data:
- Information on your website interactions, such as IP address, browser type, device information, and location, collected through tools like Google Analytics.
Cookies and Tracking Data:
- Cookies, web beacons, and similar technologies for monitoring website traffic, improving user experience, and analysing site performance.
3. How We Use Your Data
We process your data for the following purposes:
- Responding to inquiries and requests.
- Providing services and fulfilling contracts.
- Improving our website and user experience.
- Sending updates, promotional content, or other communications based on your preferences.
4. Legal Basis for Processing
ECS processes personal data on the following legal bases:
- Performance of a contract or pre-contractual arrangements.
- Compliance with legal obligations.
- Legitimate business interests, including improving our services.
- Consent for specific marketing purposes, where applicable.
5. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes. However, we may share data with:
- Service Providers: Trusted third parties like Google Analytics or hosting providers for website performance and maintenance.
- Legal Obligations: Relevant authorities in compliance with applicable laws or regulations.
6. Data Retention
ECS retains personal data only as long as necessary for the purposes outlined in this policy or as required by law. Once your data is no longer needed, it is securely deleted.
7. Data Security
We implement robust measures to protect your data, including:
- SSL encryption for website communications.
- Secure physical and electronic storage systems.
- Regular monitoring and access controls.
8. Your Rights
You have the following rights regarding your personal data:
- Access your data and obtain a copy.
- Request corrections or updates to your data.
- Request deletion of your data (“right to be forgotten”).
- Restrict or object to data processing in specific circumstances.
- Withdraw consent for marketing communications.
To exercise your rights, contact us at ecs@engcon.co.uk or call 01305 854241.
9. Cookies Policy
ECS uses cookies to enhance your experience. Cookies may include:
- Functional cookies for essential website performance.
- Analytical cookies via Google Analytics to track usage data.
- You can manage or disable cookies through your browser settings.
10. Data Breaches
In the event of a data breach, ECS will notify affected users and relevant authorities within 72 hours, in compliance with GDPR requirements.
11. Contact Us
If you have questions about this policy or wish to exercise your rights, contact:
- Email: ecs@engcon.co.uk
- Phone: 01305 854241
- Address: Unit A2, Roman Hill Trading Estate, Broadmayne, Dorchester, Dorset, DT2 8LY
12. Changes to This Policy
ECS may update this Privacy Policy periodically. We recommend checking this page regularly for updates. The latest update will always be noted below.
Last Updated: 8/12/2024
